godesys Service Management

With godesys Service Management, you receive an efficient control tool to organize the provision of services according to clear rules and to create economic transparency at the same time. The control loop of service providers is quite different from that of other firms. Project-oriented companies have different requirements than service providers, and those who can address customers optimally over individual processes are usually ahead. godesys ERP will convince you because of its seamless integration of sales and distribution processes in the overall ERP process chain.

godesys Service Management offers impressive options for the planning, execution, settlement, and reporting of service orders. You can schedule cost-effective assignments, answer hotline calls, and repair outages with equal confidence. Integration with warehouse management and accounting enables effective planning, improved control and coordination, and profitable design of all customer-centered processes. With godesys ERP, you improve productivity, reduce costs, and optimize customer relationships. Whether it’s a matter of contract management, maintenance planning, or recognition of difficult customers, you can access all the data that you need to assign technical resources with a click. Whether it’s a project, a workshop, or the repair of an outage in the field, godesys ERP offers a comprehensive solution for services.

With godesys Service Management, you receive:

• Resource management
• Service order management
• Call management
• Service invoice
• Contract invoice

Want to know more? Just ask for more information or get in touch with us.