godesys Support

Application and User Support

If you’re familiar with hotlines of large software companies, you know that service and customer focus are often given nothing more than lip service.

We have offered services to midsize customers for several years, so we know that your needs cannot be met with only service level agreements and friendly call centers. That’s why we also offer remote service for required support that is needed on a moment’s notice.

Always There for You

As our customer or partner, you have access to the godesys Service Portal, our proprietary portal application dedicated to open communication with our customers and partners – available around the clock:

  • User forum
  • godesys wiki
  • Management and process of inquiries (calls)
  • Status of your inquiries and orders
  • Insider feedback
  • Programming assistance (for individual modifications, for example)
  • Updates and patches
  • and much more!

Log On to godesys Service Portal

If you already have access, you can use the following link to get directly to our Service Portal where you can log on with your e-mail address and password.

godesys Serviceportal

Request Access

Are you a new customer or partner and still do not have the access information?

Just send us an e-mail or call +49 6131-959 770. We’ll send you all the access information you need.

Netstorage

The following link takes you directly to godesys Netstorage. If you don’t have access information, you can request it by e-mail from info@godesys.de.

Go to Netstorage